Due to the nature of our boutique operations and our commitment to ethical and intentional fashion, we do not accept returns or exchanges for change of mind, sizing, or preferences.

However, if your item arrives damaged or faulty, we are more than happy to resolve the issue.

To request a return for a damaged item:

• Email us at returns@cloakcollective.com within 48 hours of receiving your parcel.

• Include your order number, a brief description of the issue, and clear photos of the damage.

Once approved, we will provide a replacement (if available) or issue a refund to your original payment method.
Items must be unworn, unwashed, and in original condition with tags attached.

We appreciate your understanding and support of sustainable, slow fashion.